Fees, Payment & FAQs

**My Fees**

**Free 30-minute introductory phone or video call**
**50-minute online session: £60**
**Block booking offer:**
Buy 5 sessions and receive the 6th session free: £300

Payment

Sessions must be paid for in advance by debit or credit card, at least 24 hours before your appointment.

If a session is not booked and paid for at least 24 hours in advance, it will not be possible for it to go ahead.

Payments are non-refundable.

Rescheduling & Cancellation

Please provide as much notice as possible if you need to reschedule.

If you give less than 48 hours’ notice, the full session fee is payable.

If you cancel with more than 48 hours’ notice, you will not be charged and the space can be offered to someone else.

Where possible, I will always try to reschedule your appointment within the same week. If rescheduling is not possible, the full fee remains payable.

If I need to postpone your session for any reason, your payment will be transferred to the next agreed session.

Regular weekly sessions at the same time are often beneficial, though online therapy really shines at accommodating people with busy or irregular schedules.

Frequently Asked Questions - FAQs

I find it hard to know where to start or what to say.

It is completely natural to feel unsure, especially if this is your first experience of counselling.

There is no right or wrong place to begin. You can talk about what is happening now, something from the past, or simply how you are feeling in the moment. You lead the session, and we work at your pace.

Why don’t you give me advice or tell me what to do?

Counselling is not about giving advice. It is about helping you explore your thoughts, feelings and patterns so that you can discover your own way forward.

Developing your own understanding and solutions can feel more empowering and sustainable in the long term.

“Success as a therapist is not found in doing something for the client, but rather in being something for the client.” — Ili Rivera Walter

Will you be shocked by what I say?

No. I offer a compassionate, respectful and non-judgmental space.

You are free to express whatever feels important, without fear of being judged, rejected or shamed.

What if there is silence?

Silence can be a natural and meaningful part of therapy.

It may be time to reflect, process or simply sit with what has been said. If silence feels uncomfortable, we can talk about it. Together we will find a rhythm that feels supportive.

What if I’m interrupted during an online session?

Online sessions should be treated with the same care as face-to-face counselling.

It works best if you can create a private, quiet space where you feel safe and free to speak openly. However, occasional interruptions can happen. If they do, we will manage them calmly and continue.

Is everything confidential?

Yes. Everything we discuss is confidential, with a few legal exceptions.

If I believe that you or someone else is at significant risk of harm, I may need to share information. Wherever possible, I would aim to discuss this with you first.

I work from a private office space and maintain strict confidentiality. In supervision, no identifying details are shared.

Why don’t you share more about yourself?

Although I am warm and approachable, counselling is not a friendship.

The focus of our work is you. Maintaining professional boundaries helps create a safe, predictable and contained space. This structure often allows clients to feel freer to speak openly.

What if I want to stop counselling?

You are never under obligation to continue.

If possible, it can be helpful to discuss endings in advance so that we can bring the work to a thoughtful close. However, the decision is always yours.

If you feel counselling is not working, I encourage you to raise this with me. Exploring those feelings can often be an important and valuable part of the process.