Working Online
Online Counselling
Modern life can feel busy and demanding. It is often difficult to make time for ourselves, even when we know we need support.
Online counselling offers a flexible and accessible way to prioritise your wellbeing — without the added pressure of travel, time constraints or location.
All you need is:
A private, quiet space
A stable internet connection
A device with a camera and microphone
From there, we can meet securely and confidentially.
How We Meet
I use Jane, a secure and encrypted health practice platform.
You will have access to a private client portal where you can:
Manage appointments
Complete forms securely
Join sessions through a secure video link
You will receive a reminder email 30 minutes before your appointment with a simple “Begin” button that connects you to our virtual waiting room.
Sessions work best on a laptop or desktop computer, but tablets and smartphones can also be used.
Benefits of Online Counselling
Online therapy offers many advantages:
Access support wherever you are in the UK and the European Union
Greater flexibility with scheduling
No travel time, parking or transport costs
Fewer weather or mobility barriers
Increased privacy (no waiting rooms)
Continued support if you travel or relocate
The comfort of being in your own familiar environment
Research indicates that online therapy can be as effective as face-to-face counselling.
Creating a Safe Online Space
To help our sessions feel contained and focused, it’s important that you:
Choose a private space where you won’t be overheard
Position your device comfortably on a stable surface
Minimise interruptions by silencing notifications
Ensure your device is charged and updated
Headphones can improve sound quality and increase your sense of privacy.
If at any point you feel misunderstood or experience technical difficulties, please let me know so we can address it together.
Is Online Therapy Right for You?
For many people, trust and connection develop just as fully online as in person. However, online therapy may not be suitable for everyone or every situation.
If an alternative form of support would be more appropriate, I will discuss this with you.
Practical Considerations
Before we begin working online, I will ask for:
An emergency contact
Your GP details
As we are working remotely and I am not physically present, this helps ensure that appropriate support can be accessed if needed. These details are requested in line with professional and ethical guidance, and would only be used if there were a serious concern about your safety.
If our internet connection is interrupted, we will continue the session by telephone.
If you are more than 15 minutes late, I will send a text message to check whether you are able to join. Sessions will still end at the agreed time.
Making Space for Yourself
Online therapy can be a valuable and supportive part of your self-care routine.
Whenever possible, I suggest taking a few quiet minutes before and after your sessions. These brief pauses can help you to settle in, reflect, and transition smoothly back into your day.
Allowing yourself this dedicated time can enhance your overall well-being by creating a calm space to reflect on your emotions and develop greater self-awareness.
